Submit a request
Check your existing requests
Didn't find what you were looking for?
Get in touch
Fill out a request form
The Mobile Industry
Mobile Messaging and Channels
What is MMS?
What is a QR Code?
What is IVR?
Mobile Industry Terms
What’s do the terms “MO” and “MT” mean?
What is a short code?
What is a keyword?
Mobile Marketing Processes
How do I get a dedicated short code?
What is a shared short code and what are its benefits and drawbacks compared to a dedicated short code?
What are the costs associated with businesses using SMS for mobile marketing?
Industry Guidelines & Compliance
How do I submit my campaign for Call To Action (CTA) Approval Review?
What constitutes a compliant ONLINE Call-to-Action?
What constitutes a compliant PRINT Call-to-Action?
Accounts, Usernames and Passwords
How do I upgrade my Msgme account?
What happens to my Msgme account after my free trial?
How do I check the number of MTs I have used / left?
Subscribers & Lists
How do I upload / import a list of phone numbers?
How do I export my subscriber lists?
How can I request / collect data from subscribers?
What is Post Processing?
What is Dynamic Content?
What is a Subscription Campaign?
Campaign Plugins & Tools
Can I launch a mobile giving campaign with Msgme?
Is custom application development possible with Msgme?
Does Msgme support a free alternative method of entry (FMOE) for Sweepstakes campaigns?
Does Msgme offer webinars?
Can I view a demo of Msgme?
What are some best practices to use when looking at my mobile campaign data?
What are some metrics to calculate ROI from my mobile subscribers?
How do I pull account / campaign data from my Msgme account?
Mobile Marketing CRM
Social Media Integration
How do I add a Twitter account to Msgme?
How do I add a Facebook account to Msgme?
How do I post a message to my Facebook wall from Msgme?
The Msgme API
What is the Msgme Scratch Pad? How do I use it?
What is the Msgme API?
Are Msgme APIs free?
Subscriber Management & CRM
How can I leverage Msgme with my mobile application and website?
Can I leverage Msgme to build messaging into my CRM platform?
How can I target messages to my subscribers?
How can I message my subscription list most effectively?
I'm looking to increase digital marketing ROI, how can I do this with mobile?
What are some best practices for QR codes?